In accordance with the Resolution of the President of the Republic of Uzbekistan dated 17.01.2025 No. PD-12 "On measures to ensure employment and reduce poverty in 2025", in order to expand access to banking services for the population, improve financial literacy, and develop the agent network system, JSC "APEX BANK" organized and conducted a technical training session for assistant agents within the framework of the "Mahalla Banker" program.During the training, participants gained comprehensive knowledge of modern banking products and services, mechanisms of interaction with the population in mahallas, as well as practical skills in customer consultation and promotion of financial solutions. Special attention was given to service quality, digital banking services, and compliance with regulatory requirements.
The implementation of such training activities is aimed at improving the efficiency of assistant agents, expanding access to banking services among the population, and creating additional employment opportunities at the local level.
JSC "APEX BANK" also plans to continue regularly conducting such training activities within the framework of the "Mahalla Banker" program, contributing to the development of financial literacy and the improvement of public welfare.